Return and Exchange Policy

At Syahi India, we value your satisfaction above all. This page outlines our straightforward return and exchange policies to ensure a seamless shopping experience.
Key Points of Our Policy
  1. Refund Policy:
    Refunds are provided only for defective or damaged items. An unedited opening video showing the issue is mandatory for refund requests.
  1. Exchange Policy:
    Exchanges are allowed within 7 days of delivery for size or product changes, subject to availability and the conditions below.
Conditions for Returns and Exchanges
  1. For Defective Product Returns:
    • The product must be unused, with the original tags and packaging intact.
    • An unedited opening video must clearly display the defect.
    • Product returns will only be accepted within 24 hours after delivery.
  2. For Exchanges:
    • Exchanges are applicable for a different size or product (depending on stock availability).
    • Items must be unworn, unwashed, and in their original condition.
  3. Non-Returnable & Non-Exchangeable Items:
    • Customized, altered, or sale items are not eligible for returns or exchanges.
How to Initiate a Return or Exchange
  1. Contact Us:
    • Email: support@syahiindia.in
    • WhatsApp: +91-9929964118
    • Include your order number, reason for the request, and (if applicable) the opening video showing the issue.
  2. Approval Process:
    • Once approved, you will receive further instructions to return the product.
Shipping Information
  • Customer Responsibility: Return shipping costs must be borne by the customer, except in cases of defective or damaged products.
  • Ensure the product is securely packed to prevent damage during transit.
Processing Timeline
  • Returns for Defective Products:
    Refunds will be credited within 7-10 business days after receiving and inspecting the item.
  • Exchanges:
    Processed upon receipt of the original product and subject to stock availability.
Need Assistance?
For questions or additional support, contact us at:
  • Email: support@syahiindia.in
  • WhatsApp: +91-9929964118
Thank you for choosing Syahi India! 🌸 Your satisfaction is our priority.