At Syahi India, we strive to provide you with a seamless and reliable shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our Website.
1. Delivery Timeline
We deliver across India and aim to dispatch your order as quickly as possible.
1.1 Estimated Delivery Time: Orders are typically delivered within 7-10 business days from the date of order confirmation. Delivery timelines may vary based on your location and unforeseen circumstances such as weather conditions, public holidays, or operational delays.
1.2 Order Processing Time: Orders are processed and dispatched within 1-2 business days after payment confirmation. You will receive an email or SMS notification with your tracking details once your order is shipped.
2. Shipping Charges
2.1 Free Shipping: We offer free shipping on orders above 1499 across India.
2.2 Standard Shipping Charges: For orders below 1499, a nominal shipping fee of 100 will be applicable.
3. Delivery Coverage
We deliver to all serviceable pin codes across India. If your location is not currently serviceable, our customer support team will inform you at the time of order placement and suggest alternative solutions if available.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our logistics partner’s website. If you have any issues tracking your order, please contact our customer support team.
5. Delayed or Failed Deliveries
While we make every effort to ensure timely delivery, there may be delays due to circumstances beyond our control. If your order is delayed, we will notify you and provide updates as soon as possible.
5.1 Non-Delivery: If a delivery attempt fails due to incorrect or incomplete address details provided by the customer, we will attempt to contact you to confirm the correct address. Additional shipping charges may apply for re-dispatch.
5.2 Lost or Damaged Orders: In the rare case that your order is lost or damaged in transit, please contact us within 48 hours of the delivery date for assistance.
6. International Shipping
Currently, we do not offer international shipping. We only deliver within India.
7. Customer Support
If you have any questions or concerns regarding your order or shipping, please reach out to our customer support team:
Syahi India
Email: Support@syahiindia.in
Phone: 9929964118
Address: A9, Avesh Plaza, Bagru-303007