Black Ember Kurta Set

• Material : Cotton
• Design : Printed
• Piece : 2 Piece Printed kurta & Pant Set
• Kurta : A Line Kurta With Pockets
• Pant : Wide Pant
  
• Color : Black
• Wash Care : Dry Clean / Home Wash
• Model Height : 5'6
• Model Size : S
• Occasion : Everyday Wear
• Shipping Duration : 5-7 Days

At Syahi India, we strive to provide you with a seamless and reliable shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our Website.

1. Delivery Timeline

We deliver across India and aim to dispatch your order as quickly as possible.

1.1 Estimated Delivery Time: Orders are typically delivered within 7-10 business days from the date of order confirmation. Delivery timelines may vary based on your location and unforeseen circumstances such as weather conditions, public holidays, or operational delays.

1.2 Order Processing Time: Orders are processed and dispatched within 1-2 business days after payment confirmation. You will receive an email or SMS notification with your tracking details once your order is shipped.

2. Shipping Charges

2.1 Free Shipping: We offer free shipping on orders above 1499 across India.

2.2 Standard Shipping Charges: For orders below 1499, a nominal shipping fee of 100 will be applicable.

3. Delivery Coverage

We deliver to all serviceable pin codes across India. If your location is not currently serviceable, our customer support team will inform you at the time of order placement and suggest alternative solutions if available.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our logistics partner’s website. If you have any issues tracking your order, please contact our customer support team.

5. Delayed or Failed Deliveries

While we make every effort to ensure timely delivery, there may be delays due to circumstances beyond our control. If your order is delayed, we will notify you and provide updates as soon as possible.

5.1 Non-Delivery: If a delivery attempt fails due to incorrect or incomplete address details provided by the customer, we will attempt to contact you to confirm the correct address. Additional shipping charges may apply for re-dispatch.

5.2 Lost or Damaged Orders: In the rare case that your order is lost or damaged in transit, please contact us within 48 hours of the delivery date for assistance.

6. International Shipping

Currently, we do not offer international shipping. We only deliver within India.

7. Customer Support

If you have any questions or concerns regarding your order or shipping, please reach out to our customer support team:

Syahi India
Email: Support@syahiindia.in
Phone: 9929964118
Address: A9, Avesh Plaza, Bagru-303007

AtSyahi India, we value your satisfaction above all. This page outlines our straightforward return and exchange policies to ensure a seamless shopping experience.Key Points of Our Policy

1. Refund Policy:
   Refunds are provided only for defective or damaged items. An unedited opening video showing the issue is mandatory for refund requests.
2. Exchange Policy:
   Exchanges are allowed within 7 days of delivery for size or product changes, subject to availability and the conditions below.

Conditions for Returns and Exchanges

For Defective Product Returns:

• The product must be unused, with the original tags and packaging intact.
• An unedited opening video must clearly display the defect.
  
• Product returns will only be accepted within 24 hours after delivery.

For Exchanges:

• Exchanges are applicable for a different size or product (depending on stock availability).
• Items must be unworn, unwashed, and in their original condition.

1. Non-Returnable & Non-Exchangeable Items:

• Customized, altered, or sale items are not eligible for returns or exchanges.

How to Initiate a Return or Exchange

1. Contact Us:

• Email: support@syahiindia.in
  
• WhatsApp: +91-9929964118
  
• Include your order number, reason for the request, and (if applicable) the opening video showing the issue.

1. Approval Process:

• Once approved, you will receive further instructions to return the product.

Shipping Information

• Customer Responsibility: Return shipping costs must be borne by the customer, except in cases of defective or damaged products.
• Ensure the product is securely packed to prevent damage during transit.

Processing Timeline

• Returns for Defective Products:
  Refunds will be credited within 7-10 business days after receiving and inspecting the item.
• Exchanges:
  Processed upon receipt of the original product and subject to stock availability.

Need Assistance?For questions or additional support, contact us at:

• Email: support@syahiindia.in
• WhatsApp: +91-9929964118
  

Thank you for choosingSyahi India! 🌸 Your satisfaction is our priority.